HAND CRAFTED & MADE IN THE USA. PLEASE ALLOW 2 WEEKS FOR ITEM CREATION AND SHIPPING.
Please note that because all products are one-of-a-kind and hand-made, there may be slight variations in charms, beads, and paint from its photo.
Products
Our Shop
Karen Rossi Studios is the New England workshop of narrative artist/designer Karen Rossi. Highly regarded for her original metal sculptures, she also licenses her artwork and creates her whimsical characters of hobbies and professions, known as Fanciful Flights™. (Now made in the USA!) A growing brand, Rossi Studios is constantly introducing many programs. The newest additions include Laila's, puzzles by Ceaco, Stave and Ravensburger.
Photo by Bruce Frisch
Shipping & Returns
Hand crafted and made in the USA. Please allow 2 weeks for item creation and shipping.
SHIPPING
Please call (860-292-8142) or email (info@karenrossi.com) with any questions or concerns about shipping rates.
Where We Ship
We ship ground service throughout the United States, see below for details.
Next Day, 2-Day, or Express orders may be placed via 860-292-8142
WE SHIP INTERNATIONALLY!
We do ship internationally through DHL, however you will not be able to order directly through the web store. Please inquire via e-mail or phone for a shipping quote.
Delivery Time
When you place an order we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. In stock merchandise typically is delivered to homes in 7-10 business days.
We do our best to accurately estimate when items will ship from our facilities. Estimated shipping dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for shipment, and whether all the items are in stock. Our estimated shipping dates are always a range of dates. It is entirely possible for an item that has not shipped by the beginning of the date range to still arrive within our stated delivery estimate. We calculate delivery estimates by taking our estimated shipping dates and adding the time it takes a package to travel from our facilities to your destination address.
Tracking Your Package
If you have a tracking or delivery confirmation number, the tracking number can be entered at www.UPS.com.Up-to-date tracking information is available through their site. Please note: Your UPS tracking number will not work until we have delivered the order to your local UPS center.
Returns
In the case of damages, merchandise may be returned with-in 30 days and we will credit your original purchase price less shipping. Returned merchandise must be sent in unopened or original condition, securely wrapped and postage pre-paid via US Postal Service.
If you’ve received any damaged or inferior quality merchandise, you may return these items for replacement. As stated on the invoice: please make all claims within one week of receipt of goods. Returns may be subject to a 20% restocking fee. No cash refunds. Shipping fees are non-refundable as well as any service fees. No C.O.D. returns will be accepted.
Karen Rossi Studios does not charge any extra handling or shipping on replacements, nor do we accept any chargebacks, markdowns, or deductions from invoice. We do not credit for inbound or outbound shipping.
By submission of an order, you agree to all terms and conditions as outlined above.